3. Contact

There are two major ways to ask for help on our resources.

Submit support ticket

If you need help, please submit a support ticket via sending an email to hpc-support@uci.edu. Our team members will try to assist you.

The email must contain useful information for us to help you. Please see How to submit

Ask the UCI Community

Every UCI user (except Health Sciences) has a google account.

As part of the launch of HPC3, we added a Google Groups discussion list. If you subscribe to this list, you can ask questions of the greater UCI research community where there are many knowledgeable people who can help.

RCIC will also monitor and respond to posts in this discussion group.
Conversations are archived so that you can search previous posts.

To subscribe:

For UCI community

For UCI Health Sciences or people outside of UCI